Refund Policy

• Introduction: We strive to provide high-quality services and products. If you are not satisfied with your purchase, we offer a refund under the conditions outlined below.
• Eligibility for Refund: You may be eligible for a refund if:
  • The product is defective or damaged upon arrival.
  • The service is not as described or does not meet the agreed-upon terms.
• Refund Request Process: To request a refund, please contact our customer support team within 14 days of receiving the product or service. Provide your order details and the reason for the refund request.
• Non-refundable Items: Some items or services may be non-refundable, including:
  • Services that have been fully rendered or used.
  • Customized products or services.
• Refund Processing: If your refund is approved, it will be processed within 7–10 business days. Refunds will be issued to the original payment method used during the purchase.
• Shipping Costs: Shipping charges are non-refundable. If your refund is approved, you will be responsible for the return shipping costs unless the product is defective or damaged.
• Changes to This Policy: We may update this refund policy from time to time. Any changes will be posted on this page with an updated revision date.
• Contact Us: If you have any questions or need further assistance regarding our refund policy, please contact us at accounts@asuitech.com.